SERVICING & AFTERCARE

At Trent Stairlifts we know that having a stairlift installed gives you independence in the home you love and ensuring it runs smoothly, without problems, is hugely important.

 

We offer comprehensive aftercare and we understand that this is just as important as the stairlift installation itself. Our engineers are all fully qualified and have over 17 years experience maintaining, repairing and servicing stairlifts. 

WARRANTY

All of our stairlifts come with a minimum one year warranty included in the price, regardless of whether they are new or reconditioned. Some even come with longer. The warranty starts from the day of installation and covers call-outs, labour and parts. You can find out the warranty terms on specific stairlifts by visiting the reconditioned stairlifts or new stairlifts product pages.

Extended warranty options are available for two or three year periods. This is not compulsory, just an optional extra to provide peace of mind.

2 Year Warranty

3 Year Warranty

£250

£350

2 services (1 per year)

3 services (1 per year)

Full breakdown cover

Full breakdown cover

[Full breakdown cover includes: call out fee, parts and labour. See t&c's below]

If you are renting a stairlift from us then the warranty is continuous throughout the hire period and includes: call out fee's, labour, parts and batteries (exclusions apply, see terms and conditions below). 

Warranty Terms and Conditions

All warranty cover, standard or extended, excludes any damage caused by misuse, negligence or any other reason out of our control such as: fire, theft, water damage. Breakdown due to human error, for example switching the stairlift off, is also not included.

SERVICE

We recommend all stairlifts undergo an annual service to ensure they continue to be in safe working order. We can service straight or curved, new or reconditioned stairlifts. A standard service takes around 30-40 minutes and we can get most appointments booked in within the week.

Straight stairlift

Curved stairlift

£65

£75

repair

We offer a reliable call-out and repair service. We ensure our engineers arrive to all jobs fully equipped with a wide variety of spare parts, so the majority of repairs can be completed there and then. If parts are required to repair your stairlift, we will discuss any extra costs with you before carrying out the work.

Straight stairlift

Curved stairlift

£65

£75

We supply and fit rental stairlifts throughout the East Midlands including Nottinghamshire, Derbyshire and Leicestershire. Read more about the areas we cover here.