Whether you purchase a new or reconditioned straight stairlift from us, all of our products come with a minimum of a 1 year warranty. Some products come with a 2 year warranty. Check out our stairlift page for further information.
The warranty starts from the day of installation and covers call-outs, labour and parts.
Warranty when renting a stairlift from Trent Stairlifts, is continuous throughout the hire period and includes calls out fee's, labour, parts and includes batteries unless fault is down to human error i.e. lift has been switched off.
On purchased stairlifts, the warranty can be extended once the initial warranty as standard is nearing its end. You don't need to worry, we will remind you when the time is approaching.
Extending your straight stairlift warranty gives you peace of mind for the future ahead.
We offer 2 options:
Option 1: 2 year
Option 2: 3 year
Both options include an annual stairlift service, call out fee's and all parts excluding batteries.
Extending the warranty is not compulsory and we will never hard sell you this product. We follow a No Pressure ethos.