Cookie Policy
Last updated: 28th December 2025
This Cookie Policy explains how Trent Stairlifts Limited (“we”, “us”, or “our”) uses cookies and similar technologies when you visit our website www.trentstairlifts.co.uk.
By using our website, you agree to the use of cookies in accordance with this policy, unless you choose to disable them via your browser or our cookie consent tool.
1. Who We Are
Company name: Trent Stairlifts Limited
Registered address:
30 Oak Tree Drive
Gedling
Nottingham
NG4 4DA
Landline: 0115 808 7383
Mobile: 07496 880 167
Email: info@trentstairlifts.co.uk
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website function properly, improve user experience, and provide information about how visitors use the site.
Cookies do not give us access to your computer or any personal information beyond what you choose to share.
3. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They enable basic features such as page navigation, security, and access to forms.
Without these cookies, the website may not work properly.
Examples include:
- Session cookies
- Security and load-balancing cookies
- Cookie consent preference storage
These cookies cannot be switched off.
b) Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously. This allows us to improve website performance, content, and usability.
We may use services such as Google Analytics for this purpose.
Information collected may include:
- Pages visited
- Time spent on the website
- Traffic sources
- Device and browser type (anonymised)
All analytics data is aggregated and does not personally identify you.
c) Functional Cookies
These cookies allow the website to remember your preferences and choices, such as:
- Location settings
- Previously completed forms
- Accessibility preferences
They help provide a more personalised and convenient experience.
d) Marketing & Advertising Cookies
Marketing cookies may be used to track visitors across websites and display relevant advertisements or measure the effectiveness of marketing campaigns.
These cookies are only used with your consent.
4. Third-Party Cookies
Some cookies on our website may be placed by trusted third-party services, such as:
- Analytics providers (e.g. Google)
- Embedded content (maps, videos, etc.)
We do not control these cookies directly. Please refer to the relevant third party’s privacy and cookie policies for more information.
5. How We Use Cookies
We use cookies to:
- Ensure the website operates securely and correctly
- Improve website performance and user experience
- Understand how visitors use our website
- Measure the effectiveness of marketing and advertising (where applicable)
We do not use cookies to sell personal data or identify individual users.
6. Managing or Disabling Cookies
You can control or delete cookies at any time through your browser settings. Most browsers allow you to:
- View which cookies are stored
- Delete cookies
- Block cookies entirely
- Block cookies from specific websites
Please note that disabling certain cookies may affect the functionality of the website.
Useful links for managing cookies:
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
7. Cookie Consent
When you first visit our website, you will be shown a cookie banner allowing you to accept all cookies, reject non-essential cookies, or manage your preferences.
You can change or withdraw your consent at any time.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legislation, technology, or our practices. Any updates will be posted on this page.
We recommend checking this page periodically.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
Trent Stairlifts Limited
30 Oak Tree Drive
Gedling
Nottingham
NG4 4DA
Landline: 0115 808 7383
Mobile: 07496 880 167
Email: info@trentstairlifts.co.uk
