What Happens After You Order a Stairlift?

Once you’ve decided to go ahead with a stairlift, most people aren’t fully sure what happens next.

The process is usually more straightforward than expected, and in many cases, much quicker too. From the initial enquiry right through to installation, everything is designed to be simple and hassle-free.

The initial enquiry and home visit

Most stairlift enquiries start with a phone call or a request for a quote.

In the majority of cases, a home visit is then arranged. This allows the staircase to be properly assessed and measured, and ensures the correct type of stairlift is recommended.

Straight staircases are quick to measure and usually only take a few minutes. Curved staircases take a bit longer, often around 20–30 minutes depending on the layout and number of turns.

Getting your quote and placing the order

Once the survey is complete, a price can often be provided on the same day.

If you’re happy to proceed, the stairlift can be ordered there and then. There’s no complicated process — everything is usually handled on the spot.

Lead times and availability

In most cases, stairlifts can be installed within 1 to 2 weeks of ordering.

Straight stairlifts are generally quicker, as they are more readily available, while curved stairlifts may take slightly longer depending on the design and specification.

Installation day

Installation is usually much quicker and cleaner than people expect.

Straight stairlifts typically take around 1–2 hours to install, while curved stairlifts can take anywhere from 4–6 hours depending on the complexity.

All stairlifts are fixed directly to the steps using secure brackets — nothing is attached to the wall. The process is generally mess-free, with any dust or debris cleaned up afterwards.

After installation

Once the stairlift is installed, a full demonstration is provided.

This includes how to operate the lift, how to use the controls, and what to do if anything doesn’t seem right. You’ll have the chance to ask any questions and make sure you’re completely comfortable using it.

Final thoughts

From start to finish, the process of getting a stairlift installed is usually simple and efficient.

Most people are surprised at how quickly everything comes together, especially once the decision has been made.

If you’re thinking about getting a stairlift installed in Nottingham or the East Midlands, Trent Stairlifts can guide you through every step. You can get a free quote here to get started.

After ordering – FAQs

Do I need a home survey before ordering?

Yes, in most cases a home visit is required to measure the stairs and confirm suitability.

How long does it take to get a stairlift installed?

Usually within 1–2 weeks, depending on the type of stairlift.

How long does installation take?

Straight stairlifts take around 1–2 hours, while curved stairlifts take 4–6 hours.

Is the installation messy?

No, it’s generally clean and tidy, with minimal disruption.

Are stairlifts attached to the wall?

No, they are fixed directly to the steps.

Will I be shown how to use it?

Yes, a full demonstration is provided after installation.